Page Number : 1

(For articles by Vikram Sethi, look at:
     "A Preliminary Examination of Stressors in Information Systems
     Personnel", retrieved 1/17/2001 at web address
         <http://hsb.baylor.edu/ramsower/ais.ac.97/papers/sethi.htm>
     and in this directory as file:
       "sethi-is-stressors.htm".)

         <1>
         Accession Number
          006304640
         Author
          Sethi V.  Barrier T.  King RC.
         Institution
          Southwest Missouri State Univ., Springfield, MO, USA.
         Title
          An examination of the correlates of burnout in information
          systems professionals.
         Source
          Information Resources Management Journal, vol.12, no.3,
          July-Sept. 1999, pp.5-13. Publisher: Idea Group Publishing,
          USA.
         Abstract
          Examines the correlates of burnout in information systems
          (IS) professionals. While there has been little previous
          research in the area of burnout among IS professionals,
          anecdotal evidence shows that burnout causes a negative
          impact on the performance of IS employees. These negative
          impacts can take the form of cynicism, dissatisfaction and
          turnover. In this study, we empirically examine the
          correlations of burnout with several work attributes that
          are considered to be either antecedents or consequences of
          burnout. Two role stressors are examined in this study-role
          ambiguity and role conflict. These variables are theorized
          to be antecedents of burnout. In addition, two dimensions
          of organizational commitment-affective and continuance
          commitment-are examined as possible consequences of
          burnout. The emotional exhaustion subscale of the Maslach
          Burnout Inventory is used to measure burnout in 312 IS
          professionals. Both role stressors were found to correlate
          positively with burnout. In addition, affective commitment
          was found to be negatively correlated with burnout, while
          continuance commitment was positively correlated with
          burnout. (51 References).
         Subject Headings
          Correlation methods.  DP management.  Human factors.  Human
          resource management.  Information systems.  Personnel.
          Professional aspects.  Psychology.
         Key Phrase Identifiers
          information systems professionals; burnout correlates;
          anecdotal evidence; employee performance; negative impacts;
          cynicism; dissatisfaction; turnover; work attributes; role
          stressors; role ambiguity; role conflict; burnout
          antecedents; burnout consequences; organizational
          commitment; affective commitment; continuance commitment;
          emotional exhaustion subscale; Maslach Burnout Inventory;
          correlation.
         Classification Codes
          DP personnel management [C0310P].
         Treatment
          Experimental.
         Language
          English.
         ISSN
          1040-1628.
         Publication Type
          Journal Paper.
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         Update Code
          199929.
         Copyright
          Copyright 1999, IEE.


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