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         Accession Number
          005629171
         Author
          Huarng AS.
         Institution
          Purdue Univ., West Lafayette, IN, USA.
         Editor
          LaBarre JE.
         Title
          Stress and burnout among information systems personnel.
         Source
          1995 Refereed Proceedings. Information Systems and Global
          Competitiveness. Int. Assoc. Comput. Inf. Syst. 1995,
          pp.493-9. Toronto, Ont., Canada.
         Conference Information
          Proceedings of the Annual Conference of the International
          Association for Computer Information Systems. IACIS '95.
          Toronto, Ont., Canada. Boyd & Fraser Publ. Co. SPSS. Course
          Technol. Comput. World. 28-30 Sept. 1995.
         Abstract
          In the past two decades, the role of IS (information
          systems) organizations has gradually shifted from technique
          provider to service provider. IS organizations are required
          not only to provide reliable systems but also excellent
          services to the user departments. As the role of IS
          organization changes, so do the IS professionals. The most
          significant change for IS professionals is the increase of
          cross-functional activities. IS professionals often have to
          interact with individuals outside the IS organization, in
          some cases, even individuals in other organizations (e.g,
          EDI systems). It is believed that this transformation has
          significant impacts on IS professionals' mental status. A
          recent survey by Computerworld magazine found that 63
          percent of IS professionals feel stress in their job.
          Several studies also indicated that stress is an emerging
          problem for IS professionals. The purpose of the study is
          to investigate the potential effects of interpersonal
          relations on IS professionals' stress level. (12
          References).
         Subject Headings
          Health hazards.  Human factors.  Information systems.
          Personnel.  Professional aspects.
         Key Phrase Identifiers
          information systems personnel; stress; burnout; IS
          organizations; user departments; IS professionals;
          cross-functional activities; mental status; interpersonal
          relations.
         Classification Codes
          Economic, social and political aspects of computing
          [C0230].
         Treatment
          General or Review.
         Language
          English.
         Publication Type
          Conference Paper.
         Update Code
          199700.
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         Copyright
          Copyright 1997, IEE.


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